Terms & Conditions
The documents below set out the terms that apply to inspection services and works carried out by Northern Seal & Joint.
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These documents form part of our service agreement when a quotation is accepted or when an inspection is instructed.
Inspection Service Terms
These terms apply to inspection visits, diagnostic assessments and reporting services.
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They outline:
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the scope and limitations of inspections
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client responsibilities for access
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inspection tiers and fees
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liability limits relating to inspection findings​
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Terms & Conditions of Service
These terms apply to all works carried out by Northern Seal & Joint.
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They cover:
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scope of works
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payment terms and deposits
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variations and additional works
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cancellation and postponement
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materials and workmanship
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limitation of liability
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Additional Service Notes
Mortar and Sealant Appearance
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Where mortar or sealant replacement is carried out, every effort will be made to match existing materials where appropriate.
However, exact colour matching cannot always be guaranteed due to factors including curing, weather exposure and the condition of surrounding materials.
New materials may initially appear different but typically weather and blend over time.
Minor visual variation does not constitute defective workmanship.
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Existing Surfaces and Substrates
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Sealant and repair materials rely on the condition of the existing surface for proper adhesion.
Northern Seal & Joint cannot be responsible for reduced performance where the underlying substrate is deteriorated, contaminated, unstable or otherwise unsuitable.
Where such conditions are discovered, this will be discussed before work proceeds.
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Internal Sealant and Environmental Conditions
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The lifespan of internal sealant installations depends on environmental conditions including ventilation, cleaning products and moisture levels.
Northern Seal & Joint cannot guarantee that mould or discolouration will not reoccur where underlying environmental conditions remain unchanged.
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Source of Water Ingress
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Water ingress may originate from multiple building elements.
Where works are undertaken to address a specific defect within Northern Seal & Joint’s scope, no guarantee can be given that other unrelated defects will not continue to allow water ingress.
Acceptance of Terms
Acceptance of a quotation, payment of a deposit or instruction to proceed with an inspection confirms acceptance of the relevant Terms & Conditions.
Privacy Policy
Northern Seal & Joint respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use and protect personal information when you use our website or contact us regarding our services.
This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
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Northern Seal & Joint is the data controller responsible for any personal data collected through this website or through enquiries relating to our services. Our business is based in Bradford, West Yorkshire.
You can contact us regarding this policy by email at northernsealjoint@gmail.com or through our website at www.northernsj.co.uk.
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We may collect personal information when you contact us through our website, by email, phone, WhatsApp or any other communication method.
The information we may collect includes your name, phone number, email address, property address or postcode, details of the issue or service enquiry you provide, and any photographs you send relating to the property or defect. This information is usually provided when submitting a website enquiry form, requesting a quotation, arranging an inspection, or communicating with us regarding work.
We use this information only for legitimate business purposes. This includes responding to enquiries, arranging inspections or visits, preparing quotations, providing services you request, communicating about scheduled work, and maintaining basic records of enquiries and completed work. Northern Seal & Joint does not sell, rent or share personal data with third parties for marketing purposes.
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Under UK GDPR we rely on legitimate interests, contractual necessity and legal obligations as the lawful basis for processing personal data. Legitimate interests allow us to respond to enquiries and manage communications with potential clients.
Contractual necessity allows us to process information required to carry out services that have been requested. Legal obligations require us to retain certain information for accounting, taxation and regulatory purposes.
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Personal data is stored securely using reasonable administrative and technical safeguards. Information may be stored through secure email systems, digital business records or encrypted devices used for business operations. We take appropriate steps to protect personal data from loss, misuse or unauthorised access.
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We retain personal data only for as long as necessary to fulfil the purpose for which it was collected. This may include maintaining records of enquiries, quotations and completed works, as well as retaining information required for legal, accounting or insurance purposes.
Where an enquiry does not result in work being carried out, information may be deleted after a reasonable period.
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Northern Seal & Joint does not sell or rent personal data. Information may only be shared where necessary to deliver services, for example with scaffold providers, access equipment suppliers or other contractors involved in a project where relevant. Any such sharing will be limited to the information necessary for the task being carried out.
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Under UK data protection law you have rights regarding your personal information. These include the right to request access to the personal data we hold about you, the right to request correction of inaccurate information, the right to request deletion of personal data where appropriate, and the right to object to certain types of data processing. Requests relating to personal data can be made by contacting us using the details provided above.
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Our website may use basic cookies or analytics tools to help improve website functionality and understand how visitors use the site. Cookies are small text files stored on your device and typically do not identify individual users. You can control or disable cookies through your browser settings if you prefer.
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Our website may contain links to external websites.
Northern Seal & Joint is not responsible for the privacy policies or practices of other websites.
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This privacy policy may be updated from time to time to reflect changes in legal requirements or business operations. The most recent version will always be available on this page.
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If you have any questions about this privacy policy or how your personal data is handled, please contact Northern Seal & Joint by email at northernsealjoint@gmail.com.
Cookie Policy
Northern Seal & Joint uses cookies and similar technologies to ensure our website functions properly and to help us understand how visitors use the site.
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Cookies are small text files stored on your device when you visit a website.
They allow websites to operate efficiently and may provide information about how the site is used.
Our website may use essential cookies required for basic functionality and may also use analytics tools to help us understand visitor behaviour, such as which pages are viewed or how visitors navigate the site.
These cookies do not typically identify individual users.
You can choose to accept or decline cookies through your browser settings. Most browsers allow you to control cookies, including deleting or blocking them.
If you disable cookies, some parts of the website may not function as intended.
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By continuing to use this website, you consent to the use of cookies in accordance with this policy.
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If you have any questions regarding this Cookie Policy, please contact Northern Seal & Joint at northernsealjoint@gmail.com.